Payment Policy

Secure Payment Information

At Emirati Go, we aim to provide a secure, transparent, and convenient payment process for all customers purchasing water tanks, GRP tank, septic tanks, panel tanks, and water storage solutions across the UAE.
By placing an order with Emirati Go, you agree to the following payment terms and conditions.

Accepted Payment Methods

We currently accept the following payment methods:

• Bank Transfer
• Online Payment
• Debit Cards
• Credit Cards
• Cash Deposit

Available payment methods may vary depending on the order value and project requirements.

Order Confirmation

Orders are confirmed only after payment verification and acceptance by Emirati Go.
Submitting an order request does not guarantee order acceptance until payment requirements have been completed.

Advance Payments

Certain products and projects may require advance payment before processing.

These may include:

• GRP Panel Tanks
• Custom Water Tanks
• Special Capacity Tanks
• Project-Based Orders
• Bulk Quantity Orders

Advance payment requirements will be communicated during the quotation process.

Full Payment Requirement

For standard products, full payment may be required before dispatch or delivery unless otherwise agreed in writing.
Products may not be released, delivered, or scheduled for shipment until payment obligations have been fulfilled.

Corporate & Credit Accounts

Approved corporate customers may be offered specific payment terms subject to prior agreement and account approval
Such arrangements are provided at the sole discretion of Emirati Go.

Pricing & Currency

All prices displayed or quoted are in:

AED (United Arab Emirates Dirham)

Unless otherwise stated, prices may be exclusive of:

• VAT
• Delivery Charges
• Installation Charges
• Project-Specific Services

Applicable charges will be clearly mentioned in quotations and invoices.

VAT

VAT will be applied in accordance with UAE Federal Tax Authority (FTA) regulations where applicable.

Customers will receive tax invoices for eligible transactions.

Payment Verification

For security purposes, Emirati Go reserves the right to:

• Verify payment information
• Request identification documents
• Confirm banking details
• Delay processing until payment verification is completed

This helps protect both customers and our business from unauthorized transactions.

Failed or Rejected Payments

If a payment is:

• Declined
• Rejected
• Reversed
• Returned by the bank

Emirati Go reserves the right to:

• Suspend order processing
• Delay delivery
• Cancel the order
• Request an alternative payment method

Refund Processing

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on:
• Banking institutions
• Payment gateways
• Card providers
• Financial institutions

Typical refund processing may take between 7–14 business days.

Payment Security

We are committed to protecting customer payment information.
Payment transactions are processed through secure systems and reasonable measures are taken to safeguard customer information.

Contact Us

If you have questions regarding payments, invoices, quotations, or billing matters, please contact our customer support team.
Emirati Go is committed to providing a secure and transparent payment experience for customers throughout the UAE.