Water Tank Shipping Policy

At Emirati Go, we are committed to providing safe, reliable, and timely shipping services for water tanks and water storage solutions across the United Arab Emirates.

This Shipping Policy explains how products are shipped, delivery timelines, customer responsibilities, and important shipping information.

Shipping Coverage

We provide shipping and delivery services throughout the UAE, including:

• Dubai
• Sharjah
• Abu Dhabi
• Ajman
• Al Ain
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain

For remote locations and project sites, additional shipping arrangements may apply.

Products We Ship

We ship a wide range of products including:

• Vertical Plastic Water Tanks
• Horizontal Plastic Water Tanks
• Underground Water Tanks
• GRP Water Tanks
• GRP Panel Water Tanks
• GRP Septic Tanks
• Fire Water Tanks
• Industrial Water Tanks
• Commercial Water Storage Systems

Order Processing Time

Orders are processed after:

• Order confirmation
• Payment verification
• Product availability confirmation

Typical processing times:

• Standard Products: 1–2 Business Days
• Bulk Orders: 2–5 Business Days
• GRP Panel Tank Projects: As per project schedule
• Custom Orders: Based on manufacturing requirements

Shipping Time

Estimated shipping timelines:

• Dubai & Sharjah: 1–3 Business Days
• Abu Dhabi & Al Ain: 2–5 Business Days
• Northern Emirates: 2–5 Business Days
• Custom & Project Orders: According to agreed project schedule

Actual shipping times may vary due to product availability, weather conditions, public holidays, or transportation factors.

Shipping Charges

Shipping costs may depend on:

• Product dimensions
• Product weight
• Delivery location
• Quantity ordered
• Special transportation requirements

Applicable shipping charges will be communicated before order confirmation.

Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery information
• Ensuring site accessibility
• Arranging unloading equipment if required
• Being available to receive the shipment

Failure to provide accurate information may result in shipping delays or additional charges.

Delivery Inspection

Customers should inspect products upon arrival.

Please verify:

• Product type
• Capacity
• Quantity
• Visible damage
• Order accuracy

Any concerns should be reported immediately before installation or usage.

Large Tank Deliveries

Large-capacity tanks, GRP panel tanks, and project-based orders may require:

• Crane access
• Forklift unloading
• Site coordination
• Scheduled delivery arrangements

Our team will coordinate these requirements before shipment.

Shipping Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

• Weather conditions
• Traffic restrictions
• Public holidays
• Supplier delays
• Force majeure events

Emirati Go will make reasonable efforts to keep customers informed of any significant delays.

Failed Deliveries

Additional charges may apply if delivery cannot be completed due to:

• Incorrect delivery address
• Customer unavailability
• Restricted site access
• Unprepared delivery location

A new delivery schedule may be required.

Ownership & Risk Transfer

Ownership and responsibility for products generally transfer to the customer upon successful delivery and acceptance of the shipment.
Customers should inspect products immediately upon receipt.

Contact Us

If you have any questions regarding shipping, delivery schedules, transportation requirements, or project logistics, please contact our team.
Emirati Go is committed to delivering water tanks and water storage solutions safely and efficiently across the UAE.