Welcome to Emirati Go (a brand of Solution Boxes FZC LLC). These Terms & Conditions govern the use of our website, products, and services. By accessing our website or purchasing products from Emirati Go, you agree to be bound by these terms.
If you do not agree with these Terms & Conditions, please do not use our website or services.
About Emirati Go
Emirati Go is a supplier of water tanks, GRP tanks, GRP panel tanks, septic tanks, underground tanks, and water storage solutions serving customers across the United Arab Emirates.
Use of Website
By using this website, you agree to:
• Use the website lawfully.
• Provide accurate information when submitting inquiries or orders.
• Not engage in activities that may damage, disrupt, or interfere with website operations.
• Not attempt unauthorized access to any part of the website.
Product Information
We make every effort to ensure that product descriptions, specifications, images, and information are accurate.
However:
• Product images may be for illustration purposes only.
• Actual product dimensions, colors, fittings, and specifications may vary.
• Product specifications may change without prior notice due to manufacturer updates.
Customers should verify product suitability before placing an order.
Pricing
All prices displayed on the website are subject to change without prior notice.
Prices may:
• Exclude VAT
• Exclude delivery charges
• Exclude installation costs
• Exclude project-specific services
Final pricing will be confirmed during quotation or order processing.
Orders & Acceptance
Submitting an order or inquiry does not guarantee acceptance.
Emirati Go reserves the right to:
• Accept or reject orders
• Limit quantities
• Cancel orders due to pricing errors
• Cancel orders due to product unavailability
• Request additional verification before processing
Payments
Customers agree to pay all applicable charges associated with their orders.
Payment terms may vary depending on:
• Product type
• Order value
• Custom manufacturing requirements
• Project agreements
Further details are available in our Payment Policy.
Shipping & Delivery
Shipping and delivery timelines are estimates only.
While we make every effort to deliver products on time, delays may occur due to:
• Product availability
• Transportation issues
• Weather conditions
• Public holidays
• Force majeure events
Please refer to our Shipping Policy and Delivery Information pages for complete details.
Returns & Refunds
Returns and refunds are subject to the conditions outlined in our Refund & Returns Policy.
Certain products may be non-returnable, including:
• Custom Water Tanks
• GRP Panel Tank Projects
• Special Order Products
• Customized Storage Solutions
Intellectual Property
All content on this website including:
• Text
• Images
• Logos
• Graphics
• Product Information
• Website Design
is the property of Emirati Go or its licensors and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, Emirati Go shall not be liable for:
• Indirect losses
• Consequential damages
• Business interruption
• Loss of profits
• Delays beyond our control
Our liability shall be limited to the value of the purchased product where applicable.
Product Usage Responsibility
Customers are responsible for ensuring that products are:
• Suitable for intended use
• Properly installed
• Properly maintained
• Used according to manufacturer recommendations
Professional installation is recommended for large-capacity tanks, GRP panel tanks, and project-based systems.
Third-Party Links
This website may contain links to third-party websites. Emirati Go is not responsible for the content, policies, or practices of external websites.
Privacy
Use of this website is also governed by our Privacy Policy. Customers are encouraged to review our Privacy Policy for information regarding data collection and usage.
Changes to Terms & Conditions
Emirati Go reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective upon publication on the website.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of the UAE.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact Emirati Go.
Our team will be happy to assist with product inquiries, orders, deliveries, and customer support requests.