Privacy Policy
Emirati Go Privacy Policy
At Emirati Go (a brand of Solution Boxes FZC LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit inquiries, request quotations, or purchase products from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
Personal Information
• Full Name
• Company Name
• Email Address
• Phone Number
• WhatsApp Number
• Delivery Address
• Billing Information
• Project Information
Order Information
• Products Ordered
• Tank Capacities Requested
• Quotation Requests
• Delivery Preferences
• Payment Information
Website Usage Information
We may automatically collect certain technical information, including:
• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Pages Visited
• Referral Sources
How We Use Your Information
We may use your information to:
• Process orders and quotations
• Respond to inquiries
• Provide customer support
• Arrange deliveries
• Improve website performance
• Improve customer experience
• Send order updates
• Verify transactions
• Comply with legal obligations
Marketing Communications
With your permission, we may send:
• Product Updates
• Promotional Offers
• Service Announcements
• Industry Information
You may unsubscribe from marketing communications at any time.
Cookies
Our website may use cookies and similar technologies to improve user experience.
Cookies may be used for:
• Website functionality
• Analytics
• Performance monitoring
• Security purposes
Users may manage cookie preferences through their browser settings.
Data Security
We implement reasonable security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
While we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
Sharing Information
We do not sell customer information to third parties.
Information may be shared only when necessary with:
• Delivery Service Providers
• Payment Service Providers
• Technical Service Providers
• Government Authorities (when legally required)
All third parties are expected to handle information responsibly and in accordance with applicable laws.
Payment Information
Payment transactions may be processed through secure payment providers.
Emirati Go does not store sensitive payment card information on its servers unless specifically required and permitted by applicable regulations.
Data Retention
We retain customer information only for as long as necessary to:
• Provide services
• Fulfill orders
• Meet legal obligations
• Resolve disputes
• Maintain business records
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
Your Rights
Subject to applicable laws, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where permitted
• Withdraw marketing consent
• Request information about how your data is used
Requests may be submitted through our contact information.
Children’s Privacy
Our website and services are intended for business and general consumer use and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Emirati Go reserves the right to update this Privacy Policy at any time.
Any updates will be posted on this page with the revised effective date.
Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or data protection practices, please contact us.
Emirati Go is committed to maintaining customer trust and protecting your privacy while providing water tanks, GRP tanks, septic tanks, panel tanks, and water storage solutions across the UAE.